E-commerce Assistant

2 weeks ago


Bishop's Stortford, United Kingdom Apatchy London Full time

Apatchy London has a new graduate vacancy for an E-Commerce Assistant to join its busy and successful retail e-commerce business. You will contribute to the overall running of the Apatchy website, other e-commerce platforms and day to day operations side of the business. You will offer administrative and operational support to the Customer Service Manager as well as the Operations and Marketing department.

You will be working within a team playing a crucial role of looking after the day to day running of Apatchy London operations whilst ensuring execution of the best-in-class consumer experience for our customers.

**RESPONSIBILITIES**

**E-Commerce, Customer Service and Operational Support**
- Processing, packing and dispatching online orders across multiple e-commerce platforms
- Updating website and all e-commerce platforms
- Stock replenishment for in-store concessions.
- Act as a point of contact for online and telephone orders
- Stock management

**PERSON SPECIFICATION**
- Commercial awareness, numerate and analytical.
- Strong communication skills, both written and verbally.
- Highly organised and able to manage multiple projects.
- Ability to show initiative and enthusiasm for driving the online business by ensuring repeat customer purchases through excellent customer service.
- Ability to establish and maintain strong relationships with internal teams and third parties.
- Knowledge of Microsoft Word and Excel

**Salary**: £20,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday



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