Senior Account Manager

Senior Account Manager
- Highly regarded CRM, Data, Insight Agency
- Working with global brands delivering award-winning work
- Industry leading benefits, development and progression opportunities
- Fun sociable team
- Open and approachable culture

Senior Account Manager position for well regarded agency based in Bristol.

With home based working, office twice per week, we have a rapidly growing agency who offer an excellent package with opportunity for development and progression.

Working within clients services and project teams, our client harness the power of data to change consumer behaviour and deliver unrivalled return on investment.

The Senior Account Manager manages the day-to-day relationship with client stakeholders up to a senior level, taking ownership of mid to large sized projects and supporting on complex ones.

Overview
- Develop and sustain excellent working relationships with client stakeholders at all levels, evidenced by regular engagement (planned and ad-hoc) and positive client feedback
- Present mid-level project scope and budget proposals, project and status updates, and creative work to clients - demonstrating effective verbal communication skills whether in personal or virtually, securing clients’ understanding, buy in and project approval
- As a Senior Account Manager, you will provide oversight and guidance for junior team members to present work appropriate to their level to the same standard
- Produce presentations, proposals, budgeted scopes of work, timing plans, reports and written client comms to a client-ready standard with mínimal input from senior team members
- Maintain excellent collaborative working relationships with agency colleagues at all levels; provide input and support for team members in other disciplines to help them meet project goals and deliverables
- Report accurately on project health of all projects under their responsibility to senior CS team members when required
- Support the identification of opportunities to secure incremental projects and scope with clients, escalating opportunities and supporting the preparation of business cases by providing insights and information to senior colleagues
- Support the development of strategic plans and responses to client briefs, demonstrating excellent understanding of client’s strategic requirements by providing valuable inputs, insights and feedback for the Strategy team
- Manage the task and resource allocation for specific client projects - taking responsibility for coordinating client stakeholder input and Agency team members in all disciplines

You need to have..
- Demonstrate good knowledge of CRM and data-driven marketing best practice across sectors
- Experience in a Senior Account Manager or Account Manager role within a Client Services team
- Excellent understanding of the project management, technical and creative processes
- Demonstrate proficient use of MS Office Suite (including Google equivalents), Harvest and Forecast ideally
- Willing to give, receive and act on constructive feedback with colleagues at all levels
- Well organised and demonstrable attention to detail in all aspects of your role
- Display consistent dedication to producing work to be proud of, individually and as part of the wider team
- Highly motivated to meet deadlines as well as the highest standards; take responsibility for your own work, projects and deadlines
- Demonstrate flexibility and collaboration to support delivery by the team as a whole; show willingness to work at any stage of the project in support of the team’s objectives
- Display a consistently positive mindset towards delivery of your work; be solution-oriented and presenting with enthusiasm

Next Steps

Send your CV to us today