Receptionist

**Job Ref**:ILH5517

**Branch**:The Lygon Arms

**Location**:The Lygon Arms, Broadway

**Salary/Benefits**:£26,000 per annum + Service Charge (circa 2,5k per annum) + free staff meals.

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Weekdays and weekends, as per rota

**Hours per week**:40

**Posted date**:31/12/2024

**Closing date**:13/02/2025

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village - often called ‘the jewel of the Cotswolds’ - and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

**Receptionist - What's in it for you?**
- £26,000 annual salary
- Service charge paid monthly cicra 2,5k per annum (non-contractual)
- Free team meals included on duty
- Awards of Excellence recognition
- Lenght of service gifts
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Team Rate at our Iconic Hotels
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all Food and Beverage
- Discount on Spa treatment and products
- Refer a friend incentive
- Cycle to work scheme
- Employee assistance programme
- Team social events, seasonal gifts and much more

**Role Details**:

- **Shifts**: Various shifts between 7am - 11pm, including weekends (5 days out of 7)

**Receptionist - Responsibilities**
- Make it your mission to ensure that every guest leaves happy.
- Be intuitive and constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve.
- Have expert knowledge of our hotel amenities and create opportunities to keep yourself up to date with our latest services to drive sales.
- Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.

**Receptionist - About You**:
Experience in a hotel/reception environment is advantageous.

If you love creating special experiences and feel comfortable working under pressure, please get in touch, we'd love to hear from you

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.