Customer Service Advisor

6 days ago


Andover, United Kingdom Tate Full time

If you are looking for a Customer Service Role which is based 99% in your own home, please read below.

We have several Temporary opportunities starting in the next few weeks for a lovely company in Andover that needs some support during an extremely busy period

**The role**:
Role: Customer Service Advisor

Pay: £11.26 per hour

Duration: 3 months (you need to be able to commit for 3 months, roles likely to be extended to 6 months for those that can and want to).

Shift options: 8am - 4pm, 9am - 5pm, 10am - 6pm

2 - you 'might' be asked to work in the office perhaps once or twice a month.

Our client is looking for several Customer Service Advisors to support in various department across the business with Customer enquiries. You will be supported and inducted into the business using Microsoft Teams.

The role will include two weeks training initially which will all be carried out remotely. IT equipment will be provided.

Duties for this role include:

- Taking phone calls from customers
- Updating database with customer information
- Ensuring any data is correct and inputted onto the system with attention to detail
- Answering enquiries from policy holders
- Liaising internally with other team members
- Attending MS teams meetings internally

You will need:

- A set up to be able to work from home, WIFI connection and a comfortable workstation
- No holiday can be taken in the first two weeks due to this being a training period
- To be able to commit to this position for 3 months.
- Some customer service experience

Tate is acting as an Employment Business in relation to this vacancy.



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