Receptionist & Facilities Assistant

**Contract**: Permanent, Full-Time (37.5 hours per week)

**Salary**: £24,219 - £27,257 per annum

**Closing Date**: 6th September 2024

Centrepoint, the UK’s leading youth homelessness charity, is looking for **Receptionist & Facilities Assistant **to join our Property & Facilities Management team, this post will be based in Centrepoint’s Manchester office in Oldham Street.

**About us**

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037_._

Together with our partners, we support over 16,000 young people each year.

Centrepoint Facilities, Building Safety Compliance and Health & Safety team are responsible for each offices in London, Manchester, Birmingham & Sunderland as well as supporting all departments in the organisation. This is a new role with two aspects Receptionist duties each morning and the afternoons spent supporting the facility for which training will be provided.

**About you**
- Effective communicator with natural ability to facilitate open and honest conversations.
- Able decision maker with a can do attitude.
- Respectful and empathetic, always considering the impact on our young people.
- Flexible, always adapting to changing needs.
- Engaging, committed to self-development by engaging with training and continuous learning.
- Proactive, always looking for creative ways of working.

**What you’ll be doing **_(examples)_

Carry out all necessary receptionist duties on a daily basis from 09:00 - 13:00hrs daily Monday to Friday _(specific duties and Kpi(s) will be defined during induction)_**_ _**to include:

- Entry and welcome _(signing in and out)_
- Protection of staff, assets and visitors
- Information and direction
- Waiting and meeting area.

Input and proactively manage all data to support the successful management of the reception and records appropriate to Facilities Management in the Manchester office and wider Northern region.

Processing Facilities and property compliance documentation effecting the Manchester and Northern area received, ensuring remedial works arising from compliance checks, maintenance and audits are escalated to Facilities or the Property Compliance Officer in London for scheduling, on arranged ensuring all relevant parties are informed, systems updated and documents are recorded correctly.

**Why join Centrepoint?**

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
- At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization._
- Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment._

**Don’t miss out on this fantastic opportunity to join our team as a Receptionist & Facilities Assistant click ‘Apply’ now