Research and Clinics Administrator

6 days ago

Birmingham, United Kingdom Aston University Full time

**Institute of Health & Neurodevelopment**:
**Location**:

- Aston University Main Campus

**Salary**:

- £26,642 to £28,879 per annum

**Grade**:

- Grade 06

**Contract Type**:

- Permanent

**Basis**:

- Full Time

**Closing Date**:

- 23.59 hours BST on Monday 07 April 2025

**Interview Date**:

- Tuesday 29 April 2025

**Reference**:

- 0004-25

**Release Date**:

- Monday 03 March 2025

An exciting opportunity has arisen to join the Operations Team in the Institute of Health & Neurodevelopment (IHN), a University Research Institute in the College of Health and Life Sciences.

Operating IHN reception with the IHN Clinics Administrator you must have outstanding customer service skills. You will be the first point of contact for patients, visitors, research participants and students contacting and visiting IHN. You will be responsible for liaising with IHN academic and clinical staff, NHS Trust personnel, commercial partners, and consultants to respond to enquiries, manage appointments, and ensure the smooth running of the research and clinics. You will also be involved in servicing the Research Management meetings which can include creating agendas, taking detailed notes and writing minutes.

Educated to A level or equivalent, with at least a Grade C in GCSE Maths and English, you will have substantial administrative experience within the higher education or healthcare sector. Excellent written and verbal communication skills are essential for the role, along with the ability to work without close supervision.

This role is campus based, with some flexibility to work from home, and working hours are fixed around core research and clinic hours.

Aston University is located within Birmingham City Centre and has accessible transport links, via bus or train, and a cycle to work scheme.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment.

**What we offer**:

- Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
- Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
- Excellent training and development opportunities.
- A generous annual leave scheme with 25 days bookable leave and a further 13 days of bank holiday and University closure days.
- Everyday discounts to a number of activities and retailers.
- Great family-friendly policies.
- On-site gym and pool with discounted staff membership available.
- Further information on our Benefits and Rewards can be found here.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

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