Process Transformation Specialist

At Kwalee, we foster an environment where creativity and collaboration come together. Specialising in both the development and publishing of casual and hybrid casual games, we also bring our creative touch to publishing PC & Console titles, ensuring a diverse and exciting gaming portfolio.

By joining our talented team in Bangalore or Leamington Spa, you’ll be part of a space where ideas flow freely, innovation flourishes, and team spirit stays strong. We’ve found that when we’re all together, great things happen. With over 1 billion players already reached, your work will contribute to our shared mission of making the most fun games for the world's players.

**Join the team**

Kwalee is expanding and doing well in the gaming world, and we need a Business Analyst to join our Data & Engineering team. This is a great chance to really make a difference to how we work and create value as we grow.

As a Process Transformation Specialist here, you’ll be key in understanding and improving our processes. You’ll connect business needs with tech solutions, working with people from all over the company. Your knowledge of Lean methods and ability to get insights from data will be super important in turning business problems into real solutions.

This job is based at our Leamington Spa studio. We’re big on working together in person, which helps us be creative, open, and quick to innovate. You’ll be working with a passionate team that loves pushing gaming forward.

**Responsibilities**:

- Dig into our processes, systems, and data to find ways to improve things.
- Talk to people, run workshops, analyse data, and write everything down to understand and manage what the business needs.
- Use Lean and value stream mapping to show how things work now, find issues, and suggest better ways of doing things.
- Look at current and future processes, figure out how much of an impact changes will make, and calculate ROI.
- Create reports and dashboards to track how well our processes and business are doing.
- Build good relationships with people from different teams and help them get what they need in terms of tech and process changes.
- Run meetings and workshops to share findings, brainstorm ideas, and get everyone on the same page.
- Find ways to automate things and improve processes using technology and best practices.
- Write up clear documentation, like process diagrams and user guides.
- Work on projects using both Agile and Waterfall methods.

**Requirements**:

- A Bachelor's degree in Business, IT, or something similar.
- Experience as a Process Transformation Specialist or similar, especially with Lean methods and making real process improvements.
- Good analytical and problem-solving skills.
- You should be able to understand data and complex processes and make recommendations.
- Experience with business analysis tools and techniques, like process mapping software.
- Excellent communication and stakeholder management skills.
- Experience with data analysis and creating dashboards to track performance.
- Ability to work independently, manage multiple projects, and learn quickly about the gaming industry.
- Based in our office in Leamington Spa with 5 days per week on site.

**Why Kwalee?**

We believe in more than just a job—we’re committed to helping you thrive with a fantastic work-life balance and a range of great benefits You’ll enjoy comprehensive medical cover, including dental and optical care, life assurance, and a solid pension plan. Plus, you’ll have 25 days of holiday to recharge, along with unlimited snacks and drinks to keep you energised throughout the day.

Enjoy the benefits of an on-site gym, free parking, and convenient electric charging stations. We provide state-of-the-art equipment and plenty of career growth opportunities to set you up for success. And to keep things lively, we host seasonal events, regular townhalls, and share exclusive Kwalee merch. With our dog-friendly policy and a vibrant office atmosphere, there’s always something fun going on

**Our Commitment to Diversity & Inclusion**

At Kwalee, we take pride in being an equal opportunity employer, where we believe that diversity and inclusion are essential to driving creativity. We are committed to creating a safe, welcoming, and supportive environment where everyone can thrive.

Our culture is built on celebrating the diverse voices of our team members, fuelling innovation and strengthening our connection to our players. We are dedicated to advancing equity, diversity, and inclusion across all areas of life, including age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We recognise the importance of self-development, career progression, and well-being in retaining our talented team. At Kwalee, we celebrate individuality and encourage everyone to bring their authentic selves to work.