Planner - Targeted Support

4 days ago

Nottingham, United Kingdom Framework Housing Association Full time

**Salary**

PERMANENT, 37HPW, FRWK06 - £22,994 - £24,156, FTE

**Contractual hours**

37

**Basis**

Full-Time

**Region**

Nottingham

**Package**

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

**Date posted**

03/03/2025

**Job reference**

REQ003817

**PLANNER, TARGETED SUPPORT, NOTTINGHAM, PERMANENT, 37HPW,** **FRWK06 - £22,994 - £24,156, FTE**

**NOTE: A FULL DRIVING LICENCE IS REQUIRED**

The Targeted Support Service is a service that provides floating support to tenants of Frameworks Housing Management service. Properties are located across Nottingham City and other parts of Nottingham so a car for work purposes and a full driving licence is required.

The Service is based at 40 Forest Road in Nottingham City. A Support Planner is responsible for providing support to an allocated number of tenants by following an agreed plan completed by a Support planner, Reviews are carried out every 3 months.

The workload can be up to 15 + residents in mixed Tenure and different addresses at any one time so the ability to prioritise and teamwork is a must as we are very busy team, a can do attitude and a common sense approach is essential in this role, as is the ability to have difficult conversations around the responsibilities and engagement required whilst in a FHA tenancy.

Targeted Support provides support to Framework tenants across approximately 70 units of accommodation so therefore caseload changes occur as Tenants move out and new tenants move in. We work very closely with the Housing Management team, so an ability to foster good working and positive relationships with another team is very important as is an understanding of their role as well as your own.

The ability to complete concise and clear paperwork in electronic form is a must as is been organised to achieve tasks to deadlines. Knowledge of electronic recording systems or similar would be an advantage.

This exciting and varied role would suit an existing Support Planner or Support Worker looking to widen their experience or for someone who would like the flexibility of community-based work. The successful applicant will play a vital role in combating homelessness and meeting this important objective for the organisation.

**Why Join Us?**
- We invest in you and encourage career progression - providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
- Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
- Employee assistance programme, salary sacrifice schemes.
- Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
- 32 days holiday including Bank Holidays - increasing with service.
- Paid DBS and Update Service.
- Loyalty awards and non-contributory life insurance.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

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