Retail Team Member

2 days ago

Dunstable, United Kingdom National Trust Full time

Summary Working within a bustling atmosphere as part of passionate team this role as a Retail Assistant plays a core part in providing fantastic customer service.

**The Hours: 37.5 hours per week, full time**

The Salary: £17,375 per annum

Duration: Permanent contract

What it's like to work here This is a cross portfolio role, working with both retail teams at Ashridge Estate and Dunstable Downs. Some weekend working is required and having your own means of transport is essential.What you'll be doing With your love of working with people and desire to provide an excellent service, you’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases. This means maintaining a thorough knowledge of our products, so you’realways on hand to help, and by ensuring that all stock is correctly priced and the shop is maintained to a high standard.

As a key member of our retail team, you’ll maximise the profit and sales generated at our special place, by ensuring that every opportunity is taken to increase our sales and average customer spend. When interacting with our customers, you’ll inform themof the amazing work we are doing, and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.

**Please also read the full role profile, attached to this advert.**

Who we're looking for You’ll be:

- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

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