Control Room Supervisor

7 days ago

Kingston upon Hull, United Kingdom Hull City Council Full time

Reference

HUL/25/0482

**Full Time Equivalent Salary (based on a 37 hour working week)**

£29540 - £32061

Occupational group

Security

Job term

Full Time

Appointment type

Permanent

Hours

37

Division

Regeneration & Partnerships - Directorate

Closing Date

29 September 2025

Proposed Shortlisting Date

06 October 2025

Proposed Interview Date

27 October 2025

Place of work

Festival House, Hull HU13JJ

For an informal discussion please contact

Mark Kelk

Contact telephone

07799476148

Hull City Council is seeking a highly motivated and experienced individual to join our dedicated team as a **Public Safety Control Room Supervisor**. This is a vital role in ensuring the safety, security, and wellbeing of our residents, visitors, and businesses.

Based in our Public Safety Control Room, you will lead a team responsible for monitoring CCTV, alarm activations and response, key holding, coordinating responses to incidents, and supporting emergency services and council departments. You will play a key role in keeping Hull safe, providing reassurance to the public, and helping to tackle crime and antisocial behaviour across the city.

**Key Responsibilities**:

- Supervise daily operations within the Public Safety Control Room, ensuring staff deliver an effective 24/7 service.
- Oversee the monitoring of CCTV, alarm systems, Key holding and other security technologies.
- Coordinate responses to incidents and emergencies, working closely with police, emergency services, and council teams.
- Lead, support, and develop a team of control room operators, ensuring high performance and professionalism.
- Ensure compliance with legislation, including data protection and CCTV codes of practice.
- Maintain accurate records, and contribute to the continuous improvement of the service.

We are looking for someone with:

- Experience of working in a control room, emergency service, or security environment.
- Strong leadership skills with the ability to supervise and motivate a team.
- Excellent communication and decision-making skills, particularly under pressure.
- Good knowledge of relevant legislation and industry standards.
- A commitment to public safety, customer service, and partnership working.

Benefits of working for Hull City Council - Working for Hull City Council

Why Hull is a great place to live and work - Working for Hull City Council

We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

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