Customer Advisor
1 week ago
**About the role**
**B&Q Hermiston Gait - Showrooms**
**Permanent vacancies at 39 hours full time & 24 hours part time**
**Varied shifts across Monday to Sunday 7am-9pm**
**£9.70 per hour**
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
**Key responsibilities**
Sales matter in this role, but your real focus will be the customer. You’ll use design software to really bring customer projects to life, asking questions, exploring possibilities, and recommending the right finance, products and installation options. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
**Required skills & experience**
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to successfully deliver customer projects. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
**What's in it for me?**
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more
As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.
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