Debt Resolution Officer

6 days ago

London, United Kingdom Newham Council Full time

**Job Description
Debt Resolution Officer**
**£30,033 - £31,440 per annum (pro rata)**
**12 months Fixed Term**
**Part-Time 18 hours per week**

**About Us**

OneSource Debt Resolution Services is a shared serviced partnership between The London Borough of Newham and the London Borough of Havering. This in-house Enforcement Team, operates within the M25 and is responsible for the collection of a variety of Council debts, including Council Tax, Road Traffic and Business Rates.

**About the Job**

We have an excellent opportunity for a Debt Resolution Officer to join our contact centre team, to collect payments, negotiate payment plans and handle queries from customers regarding various debt types.

This position is for 18 hours per week, Wednesday - Friday 5pm - 9pm and Saturday 8am - 2pm.

Closing Date: 22nd September 2024

**Additional Information**

**Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.**

**We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.**
- About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.- Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022._

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