Programme Support Assistant

**About Us**
West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As part of the County Council, West Sussex Fire & Rescue Service is focused on the delivery of a prevention, protection and response service operating to the highest performance standards to ensure the safety of residents and visitors.

The Prevention Team works county wide to deliver targeted programmes to the most at risk and vulnerable members of the community. The programmes objectives are to reduce the number of incidents and their impact and to support communities to become safer and stronger.

For more information about West Sussex Fire and Rescue Service, please visit our Fire and Rescue Service page.
**About The Job** Salary**: £25,119 to £26,421 per annum
**Working Pattern**:Full time, 37 hours per week
**Contract Length**: Fixed term or Secondment, until 21/10/2025
**Location**: Bognor Regis Fire Station and working from home
**Interview Date**:9th and 10th September

We are seeking a Programme Support Assistant who demonstrates enthusiasm and a proactive approach to their work, combined with a genuine commitment to supporting our prevention activities.

You will be a member of a small team that supports specialist staff in delivering education and engagement programs, as well as assisting operational fire crews in their work within local communities.

The team is responsible for booking and allocating work, including Safe and Well Visits, educational visits to schools, Firewise cases, and road safety/community safety initiatives, among team members and fire station personnel. The activities will vary from individual and small group sessions to larger events held in colleges and theatres.

While you will have primary responsibility for one key area of activity, it will be important for you to develop a comprehensive understanding of all the team’s processes. You will be responsible for performing a variety of administrative tasks to support the Programme Support Officer. Your regular interactions will include schools, parents, and caregivers, as well as other fire and rescue services and professionals.

A positive can-do attitude combined with relevant experience is essential to be able to build effective working relationships and deal credibly and sensitively with our customers, senior managers and partners.
**Experience and Skills**
**Key Skills**:
1. Strong verbal and written communication skills to engage effectively with a range of people to create and maintain effective working relationships.

2. Ability to organise, prioritise and plan own workload to meet deadlines and targets.

3. Problem solving skills with the ability to anticipate problems and resolve issues independently.

5. Excellent literacy and numeracy skills to assist with purchasing and budget monitoring

**Qualifications and/or experience**:

- BTEC Higher, or equivalent qualification or experience
- Excellent working knowledge of IT systems demonstrated by relevant NVQ level 3 or equivalent qualification or experience.

**Rewards and Benefits**

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a competitive salary you will have access to:

- 25 days annual leave + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme
- A range of flexible working options

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

**Further Information**
The reference number for this role is** CPP00977**.

Job Reference: CPP00977