HR Advisor Employee Relations

1 day ago

Essex, United Kingdom Kelly Services Full time

**HR Advisor (Employee Relations)
Job Type**:Temporary, Full Time
**Location**:Essex
**Salary**:£18.00ph
**Description**
Our Client is looking for an HR Advisor to join their HR department as an integral part of their change in how they deliver people related services to their customers and to organise their transactional work in the Organisational Design and People function.
**Responsibilities
**Responsible for providing high quality advice and information on the range of ODP specialisms to line managers leading the resolution of employment issues, signposting to appropriate policies, procedures and guidance, based on professional expertise,skills and knowledge.
- Manage a case-load of people related issues such as onboarding, probation, grievance, sickness performance improvement and discipline, working collaboratively with Line Managers and People Consultants.
- Ability to communicate effectively, demonstrating empathy, listening and questioning skills to a very high level and ability to build a rapport and trust when dealing with sensitive employee issues.
- Ability to perform against set targets and to meet levels of service and the desire to continuously improve the service offered.
- Strong team working motivation and ability to build effective working relationships with People Business Partners, People Consultants and the service centre.
- Support the development of local Service Level Agreements for People Operations, on an ongoing basis, to ensure they reflect customer needs and a service that they value.
- Maintain and monitor accuracy of case records, to make necessary improvements and track progress against SLA, flagging and escalating concerns appropriately when required.
- Contribute to the analysis data requirement trends to identify changes and improvements to ODP service and policies/standards including accessibility issues.
**Requirements**:

- Partly CIPD qualified or equivalent
- Experience in advising, supporting and guiding managers in employment casework, with a good knowledge and understanding of relevant employment legislation and practice.
- Ability to Communicate Effectively
- Strong Team Working and Motivation Ability
- Good Knowledge of MS Office Suite

Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.

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