Clinical Support Worker/team Secretary

Clinical Support Worker/Team Secretary Band 3 - Cumberland Infirmary
Undertake relevant unsupervised laboratory duties and administrative duties in a timely and efficient manner as directed by SOPs and departmental policy, performing daily and weekly support tasks for:

- Blood Sciences Team/Support Managers
- Quality Manager
- Operational and Service Manager

Clinical
- Co-operate fully with the Blood Sciences Management team, to enable day-to-day departmental objectives to be achieved.
- Support with Acceptance testing of Blood Sciences reagents and consumables, under guidance of support/team manager.
- Assist Support Managers with EQA material, review and recording results.
- Review test results and respond/escalate appropriately to the results as per section guidelines.
- Undertake daily/weekly housekeeping duties as required in accordance with departmental decontamination procedures.

Administration
- Operate the laboratory computer systems to input and retrieve data, ensuring accurate data input into all computerised systems.
- Provide administration support including word processing, filing, photocopying, taking and typing minutes.
- Adhere to Trust policies, including those relating to Data Protection Act, Computer Misuse Act and Copyright, Designs and Patents Act.
- Monitor stock in work area and arrange replenishment as necessary to maintain service continuity.
- Assist with ensuring the quality and regulatory standard i.e. UKAS

Education
- Assist with delivery of training of new staff, as appropriate, to the agreed regulatory standards.
- Undertake continuing professional development, including mandatory and statutory.

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
Being a clinically led organisation
Quality and safety at the heart
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information
Junk Mail is checked regularly
**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
**The changes mean that**:
the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems