Service Support Advisor

2 weeks ago

Milton Keynes, United Kingdom The One Group Full time

I am currently seeking a Service Support Advisor to work for a fantastic company based within the retail sector. This person will be expected to deliver high class customer service to clients and customers requiring assistance with products and services.

Some duties for this position include:

- Ensure calls are logged appropriately and ensure customers are kept well informed on their orders.
- Provide pricing quotes for customers.
- Advise of any delays/ job status
- Maintain up to date customer information on SAP.

**Who you will be**:

- Organised and able to handle high pressure situations.
- Have previous experience in an office environment handling inbound calls.
- Able to work to tight deadlines.
- Team player and problem solver

**Benefits include**:

- Contributory Pension
- Life assurance
- 24 days annual leave plus bank holidays
- Employee Assistance Programme
- Seasonal Flu Voucher
- Staff Perks & Savings Scheme
- Free Parking
- Free Tea and Coffee
- Dress Down Days
- Staff Events

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