Locum Receptionist
1 week ago
We are looking for an enthousiastic receptionist to join our team "as and when needed" Covering periods of annual leave and sickness. Would suit someone living near Potters Bar. Plenty of hours available. **MUST BE VERY FLEXIBLE BETWEEN THE HOURS OF 8am-6.30pm** You will be fully trained and given working hours monthly in advance. JOB OBJECTIVES: - To effectively and efficiently cover Reception during periods of annual leave, sickness and busy times. Full training will be given. - Working hours will be between 8am-6.30pm. - This position would be best suited to someone who lives near to Potters Bar as it can requires being called into work at short notice. JOB DUTIES - To ensure a high level of customer service to patients - To undertake all reception duties effectively - To maintain absolute confidentiality with regard to patient information - To maintain and promote a professional, courteous manner to patients in person, on the telephone and in writing. - To ensure that accurate information is maintained in the practice’s clinical system - To contribute to the improvement of the practice and be a valued member of the Parkfield team - Receive requests for prescription, sick notes, insurance forms and other correspondence - Explain surgery procedures, giving details about the practice to patients on registration, completing new patient’s paperwork. - Taking fees for private work and providing the appropriate receipt. Deal with the telephone - Answer the telephone and deal with enquiries from patients - Receiving messages for doctors and all members of the Primary Health Care Team and ensure that they are passed to the relevant person - Contacting patients at the doctors request Other duties - Filing medical records, referrals and other correspondence when required - Ensure the reception area is left tidy and ready for incoming colleagues - Ensure details of any unresolved or urgent matters are passed to colleagues - Opening the surgery premises and ensuring safe closure - Any other tasks as requested by the manager or partners which assist the smooth running of the surgery - Be aware of all practice protocols for reception Work Remotely - No **Job Type**: Part-time **Salary**: From £9.50 per hour **Benefits**: - On-site parking Schedule: - Day shift