Waiting Staff
5 days ago
Daish's Holidays is a family run hotel and holiday operator predominantly catering to the retired market. The company has grown substantially over the last five years, and now includes multiple hotel locations around the UK and a fleet of 25 luxury coaches
The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, it has also been recognised as one of the top fastest growing companies by the Financial Times in the last couple of years.
**The Imperial Hotel**:
We are looking for a punctual & reliable person to join our team at The Imperial Hotel. Your job is to provide exceptional customer service whilst performing your regular duties, as well as assisting fellow waiting staff. You must thrive in a fast paced environment, as the restaurant is based in a busy hotel open all year round. You can usually expect to work morning and evening shifts, weekends, and holidays as per rota. Other duties include talking to guests to ensure they have a good experience, reporting any guest complaints or workplace issues to the Manager.
**Skills & Qualities Required**:
- Able to work on their own initiative and as part of a team
- Has excellent customer service skills
- Friendly & approachable
- Upbeat & positive attitude
- Great communication & organisational skills
- Knowledge of allergens
- Must have a passion for working with the general public
**Duties responsibilities**:
- comply with restaurant procedures
- Informing guests of the day’s special
- Provide excellent customer service
- Taking orders from their tables
- Communicate with the kitchen staff to place orders
- Ensure any dietary requirements are met & the chefs are fully aware of them
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