Sales & Storeroom Administrator

7 days ago


Bournemouth, United Kingdom The Work Shop Full time

Are you an experienced Sales Administrator looking for a role in a fast paced environment? Do you want to work for a leading distributor of affordable network accessories who supply domestic and international customers with optical network transceivers,fibre optic cabling, rackmounts, memory and many other accessories for networks and servers?

Role and responsibilities:
Sales Order processing according to defined company procedures

Prepare quotations

Answer and route inbound calls

Customer Service support

Support customer post sales enquiries

Communicate daily shipping and back-order status to customers

Assist with customer returns

Assist with customer account queries

Monitor the delivery of inbound and outbound shipments

Track inbound and outbound shipments to their destination

Escalate courier issues as necessary

Responsible for POD’s and courier issues

Communicate delivery issues with appropriate colleagues

Maintain customer record accuracy on internal systems

Produce reports upon request

Liaise and collaborate with other departments where required

Excellent telephone manner

Excellent analytical skills with high attention to detail

Ability to follow detailed work instructions

Ability to plan and prioritise your workload to meet deadlines

Ability to multi-task

Able to work in a fast-paced environment maintaining a high level of accuracy

Comfortable to work with IT systems and a variety of software packages

A team player

Comfortable working with a small team

Sales Administrator

Southbourne BH5

Salary £20k

Monday - Friday 9am - 5pm


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