Trade Finance Service Specialist

**Job Title: Trade Finance Services Specialist**

**Corporate Title: Officer**

**Location: Bromley**

**Company Overview**:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

**Location Overview**:
Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

**Role Description**:
This job is responsible for performing a variety of technical and analytical functions related to trade financing and servicing. Key responsibilities include researching, analysing, auditing, tracing, and resolving trade documents that require specialized, sensitive, or exception handling. Job expectations include evaluating acceptances, issuances, amendments, and negotiations for import and export, standby and government letters of credit, and bankers’ acceptances related to trade financing.

**Responsibilities**:

- Processes transactions related to various Trade Finance products and performs support and servicing functions, such as problem resolution and exception handling for clients and business partners
- Communicates complex data and information clearly and effectively to clients and business partners
- Performs a variety of technical and analytical functions related to trade financing and servicing

including researching, analysing, auditing, tracing, and resolving Trade Finance documents that require specialized, sensitive, or exception handling
- Manages risk by ensuring transactions are handled efficiently, identifying, and escalating potential risks
- Develops capabilities and competencies through self-study or participation in trainings on system enhancements

distribution process
- Assist with monthly reporting to Internal stake holders and External Clients
- Update and maintain product related operational procedures
- Handle daily metrics for management reporting
- Work with Business partners to support new clients where required

**What we are looking for**:

- Ability to work in a pressurised environment and be flexible.
- Good communication and time management skills.
- Must have excellent attention to detail to have accurate, confident conversation with clients.
- Excellent Microsoft Office knowledge required.
- Trade products knowledge is desirable.
- Quick to adapt to a highly demanding environment and can balance priorities.

**Skills that will help**:

- Attention to Detail
- Customer and Client Focus
- Adaptability
- Collaboration
- Prioritization
- Recording/Organizing Information
- Analytical Thinking
- Oral Communications
- Problem Solving
- Research

**Benefits of working at Bank of America**:
**UK**
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
- Access to an Employee Assistance Program for confidential support and help for everyday matters
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

**Bank of America**:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk we