Telesales Executive
2 weeks ago
Our Client is a market leader in the provision of international and domestic parcel solutions to both businesses and home addresses.
An exciting opportunity has now arisen for a TELESALES EXECUTIVE based out of one of our clients LONDON depots with the option to also work from home. You will be working in one of the Area Sales Teams with your primary responsibility will be to achieve yourindividual sales targets for volume and revenue in line with the strategy of the business for size of customer and product mix. Secondly, working alongside your individual Regional Sales Manager you will spend approx. 25% of you your time sourcing leads, makingoutbound calls and arranging appointments for opportunities outside of your target client's size.
You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area.
You will be accountable for:
- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business
- Meeting all set KPI's and achieving productivity targets
- Managing and recording sales activity and sales process through the CRM System
- Onboarding new clients in a timely manner to meet projected go-live dates.
- Ensuring all new clients have a full understanding of our clients Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business
- Monitoring the performance of new clients to ensure they trade to profile across all products and services within 6 weeks of go-live.
- New clients are ready to handover over within 4 weeks of trading
- Resolving escalations and account queries
- Working with local operations team to promote new client awareness and to ensure expected level of service is achieved
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