Assistant Team Leader

6 days ago

Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

We are looking for an Assistant Team Leader who can help us deliver an efficient, high quality medical records service across the Trust. This role is essential to providing safe care to our patients by ensuring that medical records are in the right place at the right time for patients to be treated and then returned to the correct storage location. This role is a senior member of the team, providing leadership and guidance to our clerical officers and apprentices. The role will be key to helping us achieve our targets.

The post requires an efficient, caring and proactive individual with an appreciation and understanding of the confidential nature of the work.

Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis whilst maintaining a positive approach, and providing a quality service that supports our patient care.

This role provides a great insight into the NHS and requires excellent inter-personal skills when communicating with patients and members of staff at all levels within the Trust.

Values lie at the heart of who we are, what we do and the culture we want to establish, having a direct impact upon both colleagues and the public we service. Our values are Kindness, Integrity, Teamwork and Equality.

**Main responsibilities**:

- Clinic Creation/Changes
- Management of clinics which includes clinic cancellations, reappointment of cancelled appointments and checking availability of clinic slots.
- Supporting the Team Leader to monitor capacity and manage both new and follow up waiting lists.
- Cash up clinics and making follow ups
- Training staff.
- Providing annual leave cover for Team Leader

For further information on this position please see the Job Description and Personal Specification attached.

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