Receptionist
4 days ago
**Receptionist**
**Location: Hatfield - Trident Place, AL10**
**Contracted/Employment Hours: 45-50 Hours Per Week**
**Salary: £30,000.00 Per Annum**
**Holiday Entitlement: 20 Days + 8 Bank Holidays**
**Shift Pattern & Timings: 08:00-17:00/18:00 (9-10 hours per shift) - Week Days Only**
Roles & Responsibilities
- Meet & Greet Customers/Occupiers
- Reception Duties (customer service and administration)
- Checking Pass & Signing in Visitors, Contractors and Couriers
- Delivery & Post Handling/Distribution
- Reporting Accidents, Incidents, Near Misses & Building Defaults
- Emergency & Escalation Processes
We are looking for someone who wants to join our fast-growing team, believes in great customer service and is committed to delivering the high level of performance GUK are known for.
You will be expected to work with the onsite teams to ensure an effortless and efficient running of the front of house services. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key
**Daily Duties include**:
- Building Management elements
- Meet and greet all visitors, tenants, clients and personnel
- Directing all visitors to correct floors
- Ensure the reception desk runs smoothly
- Reporting any faults to the correct parties and management as necessary
- Dealing with a variety of requests or queries throughout the day in good time.
**Individual requirements**:
- Professional
- Self-confident and smartly dressed at all times
- Understands the importance of, and has great, attention to detail
- Good intermediate computer literacy
- Computer literate
- Good written English as well as spoken
- Good in a stressful situation
- Calm in adversity
- Ability to communicate at all levels.
**GUK is an equal opportunities employer
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