Night Porter

**Job Title: Night Porter**
**Location: Radstone Hotel**
**Rate: £12 - £12.25 (per hour DOE)**

Radstone Hotel, located in Larkhall, is a charming and welcoming property that is part of the **RAD Hotel Group**. We are dedicated to providing our guests with exceptional service in a warm and friendly atmosphere. Whether hosting business travelers, leisure guests, or special events like weddings, we aim to create memorable experiences for all who stay with us.

We are currently looking for a **Night Porter** to join our team at Radstone Hotel. This is a hands-on role, ideal for someone who enjoys working in a varied and dynamic environment. You will be responsible for providing excellent customer service during the night shift, ensuring the smooth running of hotel operations, and maintaining high standards of service and safety for all guests. You will also be involved with general portering duties setting function spaces for the following days business.

**Key Responsibilities**:

- Bar service to guests during the night, ensuring a welcoming and friendly environment.
- Wedding and event setups in function rooms for weddings, conferences, and other events.
- Responding to guest requests, check-in/check-out of late arrivals, and ensuring all needs are met promptly and professionally.
- Ensuring the safety and security of the hotel and its guests throughout the night, including regular checks of public areas and rooms.
- Assisting with luggage, deliveries, and ensuring the hotel remains clean and organized.
- Completing required night audit duties, including balancing the financial records for the day.
- Reporting any maintenance issues or security concerns to the relevant departments.

**What We're Looking For**:

- Experience in a similar role, ideally within the hotel or hospitality industry.
- Strong customer service skills, with the ability to interact positively with guests.
- Ability to work independently and take initiative.
- Flexibility to work night shifts, weekends, and holidays as required.
- Excellent attention to detail and a proactive approach to solving problems.
- A professional and friendly demeanor, with a strong work ethic.

If you are passionate about hospitality and enjoy providing excellent service, we would love to hear from you

**Job Type**: Permanent

Pay: £12.00-£12.25 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Night shift
- Weekend availability

Ability to commute/relocate:

- Larkhall, ML9 2TZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person