Hotel Bar Server

3 days ago

Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a member of our Bars team, you will be serving in one of our numerous Hotel bars. A sociable and fun role, where you will be able to impact a guest’s experience, whether that be by making their favourite drink just how they like it, making conversation and asking about their day, or simply by providing great service with a smile. You will be key in creating a relaxing environment for our guests, leaving them feeling refreshed and excited to repeat the experience.

**Applicants must be 18 or older. Previous bar experience is required.**

**Your responsibilities will include**:

- To serve and deliver drinks from the bar, in a professional and friendly manner
- Wine waiting for dinner service
- To assist with functions
- Ensure bar areas are clean, tidy and presentable
- Re-stock as required and ensure all bar resource is organised and accounted for
- To use the till on the bar to process payments and log purchases
- Up-sell and provide good knowledge of stock with the company bars

**Our values - STARS**
- **Service** -Providing a quick and accurate service to our guests whilst ensuring excellent customer service at all times
- **Teamwork** -Working closely with other members of the TLH team, supporting each other to ensure the correct drinks go to the correct guests
- **Attitude** -You will have a confident and cheerful attitude with the ability to work well under pressure while remaining professional
- **Respect** -Being kind and considerate to all guests and other members of the TLH team
- **Safe and Sustainable** - Serving drinks in accordance with licensing laws

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and Rate of pay**:
Hourly Rate: £11.44 per hour - Aged 21+ (£9.50 per hour for aged 18; £10.42 per hour for aged 19-20)

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Type**: Part-time

Pay: £9.50-£11.44 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Store discount

Schedule:

- Night shift
- Weekend availability

Work Location: In person

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