On Market Client Advisor

2 weeks ago

Nottingham, United Kingdom Elizabeth Michael Associates Full time

**Client Advisor - On Market**
- Full Time Permanent - Hybrid Working (After Probation)
- Monday to Friday - NG6
- £21,255 per annum (OTE £25,755)
- (8:30am - 5:00pm and 9:00am - 5:30pm) - 1 Saturday to be worked in every 4.

**Role Purpose**
- To manage a portfolio of properties from a variety of clients in line with their requirements, from time on market to sale agreed.
- To monitor and manage the performance of marketing Agents and suppliers to ensure the efficient marketing of properties to achieve a sale agreed within efficiency benchmarks.
- To deliver targets and excellent service to both clients and colleagues to ensure the reputation of the business grows and develops in line with its financial forecast.

**Main Accountabilities**
- To ensure the timely marketing of all property instructions.
- To carry out AML checks on all beneficial owners of the property before commencing marketing.
- To liaise with all Marketing Agents to ensure they understand and comply with our client’s requirements.
- To ensure the property has an up-to-date EPC certificate to enable the marketing agents to comply with current legislation.
- To deal with additional service request for clients including ordering Home Buyer/RICS Reports/Scottish Home Reports/EPC’s according to client requirements.
- Ensure Compass is kept up to date with detailed notes to enable the weekly reports sent to Clients keep them up to date with all stages of the marketing including any recommendations regarding the performance of Agents.
- Liaise with Agents to ensure empty properties are inspected on a weekly basis and chase any necessary reports including vacation reports.
- Participate in client conference calls as required.
- Attend client meetings as required to report on property portfolios.
- To consistently complete work to agreed standards and undertake other tasks within the unit if required.
- To work towards individual and team targets as per the company’s financial forecast.

Contact

**Alex Edwards

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