QA Engineer

About The Role
An opening has arisen in our team for an enthusiastic and professional Quality Assurance Engineer. This exciting role involves ensuring CR Games supply the highest quality products to customers, along with providing operational support for our interactive gamesand platform.

What you'll be doing:
'Test playing’ of gaming products and platform enhancements against a series of test scripts and environments to check product quality pre-launch.
Create and maintain Testing Progress reports
Record testing issues and customer queries via an issue tracking system, maintaining responses and updates as needed
Operate the gaming platform front line support desk as key contact during dedicated shifts over a working week.
Investigate Customer issues escalated from customer services to identify the type of issue, background detail potential resolution.
What we need from you:
Ability to work on multiple projects
GCSE level or above education
An understanding of Gaming Machines and/or interest in Games or Gaming would be an advantage
Experience of working in a testing or quality control role is beneficial
Experience of working in a customer facing roles, investigating and dealing with customer queries
Ability to produce reports for all levels within the business
Operational knowledge of Mobile & Tablet devices along with current internet browsers
Good command of Excel/PowerPoint/Word and Google Mail
So if you have a passion for gaming, an eye for detail, a flair for innovation, exemplary problem-solving skills and if you pride yourself on delivering the highest standards, then working at CR Games could be right for you