Sales Advisor

1 day ago

Brierley Hill, United Kingdom Thorite Full time

**Thorite Careers**

**Position Title : Sales Advisor**

We are looking for a customer-focused team player that can think quickly on their feet.

both in person and over the phone.

We're searching for someone who pays close attention to detail and is a finisher who always sees the

task through to completion. Industry experience is not a requirement and a thorough training

**Job Overview**

To co-ordinate and administer sales activity within the Sales office in line with the companies

objectives and strategies.

To support customers and field sales staff in regard of their daily interaction with the company.
To ensure the daily smooth flow of paperwork in respect of live and closed orders, including a free

flow of information to all departments.

**Primary Objectives**
- To be aware of branch performance targets and strategy and to help achieve these.
- Ensure all orders are administered professionally, efficiently and to the customer’s specific

requirements.
- Develop business relationships with customers as part of the company’s strategy of consolidation

and growth.
- Identify and exploit additional sales opportunities through adding value to orders and promoting

new products or services.
- Undertake customer’s tele-contacting campaigns as required.
- Liaise with field sales in order to provide a team approach to customer service.

**Thorite Careers**

**Position Title : Sales Advisor**

**Requirements**:

- Punctual timekeeping and attendance.
- Conduct yourself in a responsible manner and help promote a good working environment and

team atmosphere.
- Maintain a clean and tidy work area.
- Show courtesy towards colleagues, customers and suppliers.
- To listen to customer complaints and criticisms and offer a speedy resolution.
- Serve of the Trade Counter as required.
- Liaise as necessary with all other departments, in particular Field Sales and National Distribution

Centre.
- Expedite and progress customer orders and enquiries working closely with product suppliers.
- Produce and follow up customer quotations as requested.
- Customer visits as appropriate to support or cover for Field Sales or in respect of stock

management agreements.
- Customer deliveries as necessary.
- Participate and exploit all sales promotions to the full.
- Complete all paperwork in a tidy and legible manner to an agreed timescale.
- To be competent in the use of the companies computer programmes in regards of the sales

office functions.
- To be available for attendance of training courses deemed appropriate for the individuals’

position development.
- Make recommendations and suggestions to improve the efficiency and effectiveness of the

department.
- To assist other branches, where necessary, for the purpose of staffing, advice or customer

enquiry
- Abide by company rules.
- Additional tasks designed to achieve increased sales in line with the company’s objectives and

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