Wellbeing Mentor

Work in collaboration with Bevan Healthcare colleagues to deliver a coordinated and high-quality Wellbeing Mentor service - supporting clients to access and engage with the extensive range of support in the community.
- Manage safeguarding concerns appropriate to your role and level of training.
- Use social prescribing to empower people to take control of their health and wellbeing. They will spend time with residents to help them to focus on ‘what matters to me’ and connect them to community groups and statutory services for practical and emotional support. The role is not intended to support individuals’ long term, but to help them to understand how they can support themselves better.
- Manage a caseload of clients through assessment to onward-referral, working with clients in the practice as identified by the GP. They will provide ongoing support for an allocated but short-term timeframe to promote engagement with identified services and achievement of goals.
- Contribute to the development of the service and participate in support, supervision and training as required. The role is a non-clinical role, however the post holder will receive support from a clinical mentor in General Practice.
- Contribute to the education of practice staff within the network and maintain details and grow working knowledge of sources of support in the community.

1. Develop trusting relationships with residents, giving them time to focus on their assets and ‘what matters to them’ and providing them with personalised help to take control of their health and wellbeing, live independently and better understand the impacts of their lifestyle choices.

2. Undertake client needs assessments in the practice, community or via occasional home visits, using a Wellbeing questionnaire pre
- and post
- interventions to assess the impact on the client’s wellbeing, for which full training will be provided.

3. Working as part of the practice team, support a caseload of clients for whom social prescribing might offer improved outcomes. With the team, proactively identify people who would benefit from this type of help and manage and regularly review your caseload to accommodate urgent referrals for support as required, referring out to community support services as soon as possible.

4. Following an agreed period of case management, refer clients on to the voluntary sector or local community support services where appropriate. Make recommendations on where a non-clinical approach might support the patient better or complement existing clinical interventions and improve outcomes.
- Other Duties_
6. To be pro-active in maintaining personal and professional learning and development and identify own training needs as they arise

7. To attend team meetings, away days and other similar events

8. To participate fully in regular one-to-one supervision sessions and in an annual performance appraisal

9. Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

10. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

11. Ensure compliance with all relevant policies and procedures in relation to health and safety, equal opportunities, safeguarding, lone working, customer service, data protection and confidentiality.

**Essential Criteria**
- GCSE grade A-C or equivalent in English & Maths
- Educated to A-level standard or equivalent.
- Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community based work with socially excluded groups.
- Experience referring to local support agencies.
- Experience of assessing need and working within time-limited interventions to promote and support change.
- A sound knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area.
- Excellent communication skills, both verbally and in writing.
- IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems.
- A commitment to an enabling ‘solution focussed’ approach to promote independence in service users.
- A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations.
- A demonstrable commitment to personal professional development.
- A commitment to equality of opportunity for all and promoting anti-discriminatory practices.

**Desirable Criteria**
- Experience of working with asylum seekers, refugees and /or the homeless population.
- Experience of working alongside interpreters.
- The ability to speak an Eastern European, African or Middle Eastern language.

Work Remotely
- No

**Job Types**: Part-time, Permanent

Pay: £25,854.00-£27,460.00 per year

Expected hours: 18.75 per week

Schedule:

- Monday to Friday

Work Location: In person