Laundry Operative

**About the Role**:
**Do you have an excellent attention to detail? Are a fantastic team player? Pride yourself on your high standards?...**

Lakelovers, part of Sykes Holiday Cottages, have the exciting opportunity for a Laundry Operative to join their Ambleside team

**In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits**
- Paying a salary of £22,308 / 37.5 hours per week / Monday to Saturday, 9am-5.30pm (with a day off in the week)
- Plus access to our annual STIP scheme up to 5% of your salary
- 33 days annual leave including bank holidays
- Plus an additional day off for your Birthday
- Plus an additional two volunteering days per year
- Enhanced maternity and paternity policy
- Inclusive and supportive work environment
- Employee discounts and benefits with your wellbeing at the centre
- Opportunities for career progression, personal development and opportunities to be recognised
- Comprehensive training and development programs to set you up for success
- Study support for additional qualifications, courses and accreditations
- Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

**With a keen eye for detail and a solid work ethic, you will hit the ground from day one, assisting with all aspects of our Housekeeping operation; including packing our hire linen into property packs ready for collection, liaising with our self employed cleaners, property checks, rectifying housekeeping issues and dealing with lost property and other queries.**

Using your organisational skills, we are looking for a forward thinking individual who work well together in a small team to ensure the smooth running of day-to-day operations, managing over 400 holiday lets with our Housekeeping provisions across the Lake District.

**This is a fantastic opportunity for a dedicated, service-driven individual to join our close-knit Laundry team, offering fantastic company benefits and a great culture and working environment**

**Your Responsibilities**:
**Reporting into our Local Lead Supplier - Housekeeping** our newest Laundry Operative will become a key player within our Housekeeping team, responsible for**:

- Progressing the day-to-day operation of the Property Services Housekeeping function, building an essential rapport with our suppliers, progressing guest complaints, assisting with any issues at a property, checking properties and spot-checking suppliers.
- The count of freshly laundered linen delivery onto the shelf, recording shortfalls and rejects.
- Linen preparation for the weekly departures of all agency managed properties into individual property packs.
- Managing stock levels, advising when auxiliary items need ordering and replenishing with plenty of time.
- Managing the soiled linen as it's returned, ensuring the area is tidy, before it's collected by the Laundry.
- With use of a fleet vehicle; going out and checking agency managed properties that have been vacant for 5 days or more, pre-arrival checks or when special attention is required.
- Spot checking suppliers to see that the standards are still being met, and celebrating successes whilst driving direction and improvement, to ensuring we hit the NPS targets.
- Providing practical information and feedback to the Local Supplier Lead to promote performance of the department.
- Any other duties that are within the scope, spirit and purpose of the job as requested by your line manager.

**Skills and Qualifications**:
A full, clean driving licence is essential as part of this role, as well as excellent communication skills and team work
***Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way**
***All we ask if you have the following**:

- Be able to work as part of a team
- High level of attention to detail
- Remaining calm under pressure
- Ability to work on own initiative
- Flexible attitude to work and working hours
- Strong problem-solving skills
- Numerical ability
- Full clean driving licence

**Although standouts will also have**:

- Good communication skills - both written and verbal
- Desire to learn new skills
- Ability to work in a fast-paced environment
- Previous experience as a Laundry Assistant
- IT literate and able to update stock controls

**If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply**

**Who We Are**:
**Lakelovers have been creating unforgettable holiday experiences in the heart of the Lake District since 1977. We pride ourselves on hand-picking individual properties in unique locations in the heart of the Lake District, equipped to the highest standard to suit every taste and pocket. We’re pr