Quality Assurance Officer

**DO&CO - Quality Assurance Officer - Heathrow**

, Permanent_
- Salary: £28,000.00 per year_
- Early shift: 6.00am - 4.30pm - Late shift: 12.00pm to 22.30pm_

We’re passionate about our quality food and service and we want you to be too You’ll be working in a large, high volume and fast paced environment, so, bring your energetic approach to work alongside your hunger to develop your skills to produce our top-quality cuisine.

Whilst we value experience, the most important thing to us is your personality, adaptability, charm & team player spirit

We take pride in developing our own people to future success. What can start in
London can take you across the globe throughout other exciting parts of our worldwide business.

**_Job Summary: _**

You will be responsible to check, safeguard and execute that all safety procedures related to food storage, handling and production comply with the law and our internal processes, will audit different departments across the production area.

**_What you’ll be doing_**
- Supporting Quality Manager in the daily running of the office and conducting daily task as outlined by the QA Supervisor and the Manager
- Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances
- Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions.
- Performing verification of all HACCP paperwork ensuring it is kept up to date
- Monitoring of CCP's and temperature records
- Overseeing maintaining of the traceability systems
- Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area
- Preparing samples for finished product microbiological testing and taste
- Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation.
- Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas
- Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures
- Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department
- Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager

**_What’s essential for us?_**
- Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
- Well presented, professional individual with a can-do, positive attitude that indulges in team success
- Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting.
- English - excellent (written & spoken)
- Meticulous attention to detail and precise record keeping skills
- Ability to influence different departments to suggest, implement and track more efficient processes
- Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed
- Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family

**_What we offer_**
- £28,000.00 per year
- Early shift: 6am - 4.30pm - Late shift: 12pm to 22.30pm
- Company canteen offering daily changing breakfast, lunch and dinner
- Great team focused environment
- Reward and recognition
- Free parking
- Personalised Birthday Cake
- We love to invest in our people. Our L&D team creates and delivers in
- house training on areas such as leadership, communication and collaborative working and is available to all employees
- Access to pension scheme

**_Learn about DO&CO_**

DO & CO’s restaurant know-how, which has since been lifted to the skies, and the influence of international event catering have given the classic DO & CO airline product that incomparable character which makes it so unique. Thanks to an innovate service concept, high and uncompromising quality standards and an unmistakeable on-board product range that leaves no wish unfulfilled,
DO & CO, together with its partner airlines, has been a benchmark in the airline industry for many years.

We believe good taste knows no boundaries, that’s why the most important ingredient in our premium recipe is our diverse team. Thanks to our people and high-quality cuisine, we provide our customers with an impeccable standard of hospitality at every opportunity.

**Job Types**: Full-time, Permanent

**S