Early Help Hub Information and Advice Officer

2 weeks ago

Godmanchester, United Kingdom Cambridgeshire County Council Full time

About the role
The Early Help Hub sits alongside the Multi-Agency Assessment Hub (MASH). It is Cambridgeshire County Council and Peterborough City Council’s point of contact for families and professionals doing an Early Help Assessment. It coordinates access to targeted early help services in Cambridgeshire and Peterborough and provides advice and guidance on cases managed by the professionals already involved. The Early Help Hub receives contacts that do not need a statutory service (Social Care) but require multi agency support through Early Help Services to support a family’s needs.

What will you be doing?
Within the role, your main focus will be ensuring children and families across the county are given information and access to services that will meet their current needs. You will be responsible for triaging Early Help Assessments, liaising with families and professionals to ensure positive outcomes for families across Cambridgeshire.

About you
To undertake this role, we need individuals who can work as a team; the Early Help hub prides itself on creating a positive, inclusive and caring work based culture. Empathy and compassion are two of the key qualities needed to undertake this role. The ability to demonstrate effective communication skills, whilst being analytical in your approach to work are a must.

Please do contact the recruiting manager to discuss the role in more detail.

About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme

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