Casualty Claims Handler

2 weeks ago

Glasgow, United Kingdom Davies Full time

**Claims Handler**

**Hours**:35 hours per week, Monday - Friday

**Our Opportunity**:
Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team.
This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.

**A Glimpse into Your Daily Responsibilities**:

- **Liaison**: Communicate with insurers, policyholders, and brokers.
- **Investigation**: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- **Evidence Gathering**: Obtain all relevant evidence and documentation.
- **Resolution**: Determine appropriate actions to resolve each case.
- **Reporting**: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
- **Negotiation**: Negotiate settlements within agreed authority limits.
- **Professional Correspondence**: Maintain proactive communication with all parties involved.
- **Adherence to Procedures**: Handle cases according to documented procedures and client requirements.
- **Reserve Management**: Regularly review and maintain proper reserves.
- **Continuous Learning**: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.

**Skills and Expertise**:
**Essential**:

- Proficiency in managing Claims from cradle to grave.
- Experience managing Property Claims.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.

**Desirable**:

- Experience with the investigation of Liability Claims.
- Knowledge of how to value injury claims.
- Familiarity with reserving strategies.
- Exceptional communication abilities across various levels.

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- end-to-end claims handling: 1 year (required)
- Liability Claims: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Glasgow, G2 5EZ

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