Estates Services In-house Team Leader

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

The purpose of this role is to manage and supervise up to 8 Estate Operatives within the Surrey, Sussex & Kent area to deliver high quality estate services and provide logístical support to the Group In-House Team Manager.

This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.

**Interviews will be taking place in person on **Thursday 17th & Friday 18th October**

**What you'll achieve**

This role will cover the Surrey, Sussex & Kent areas and will be looking after up to 8 operatives across the area.
- Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management
- Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance
- Use Field Service to record estate inspections and monitor the quality of Estate Operative’s work
- Put in place programmes of work that will inspire Estate Operatives to aspire to higher performance
- Providing Management Information regarding spend/efficiency and cost data for service charge
- Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment, etc
- Work with the Resource Schedulers and the Group In-House Team Manager, to use Field Service to manage and implement the staff rota in an area to maximise operative productivity and reduce mileage/travel time. This will include delivery of services, areas of work and operative resource deployment.
- Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment
- Be part of the Out of Hours Rota

**What you'll bring**

**Essential skills**
- Must hold a current full UK driving licence and be willing to drive the association’s vehicles, including vans and tipper transits
- Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools
- Must have the ability and willingness to work internally and externally during all seasons
- Experience of working in a similar or related environment or post
- Experience of contractor/work force-based IT systems
- Willing and able to participate in the out of hours emergency roster
- Knowledge of estate-based service delivery and contract management
- Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities

**Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.***

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer