Reception Supervisor

20 hours ago

Bigbury on Sea, United Kingdom Burgh Island Ltd Full time

The Iconic Burgh Island Hotel is looking for a Reception Supervisor to join its team. Being situated on it's own private island, it is an incredible opportunity to be part of. If you are passionate about great customer service, then this may be the right role for you.

Job duties include:

- Supervise daily shift process ensuring all Team Members adhere to standard operating procedures
- To acts as Hotel Duty Manager when assigned Duty Manager shifts
- Greet guests as they arrive, focusing on personal recognition in a warm and authentic manner
- Conduct Team Member briefings, debriefings and delegate specific tasks at the start and end of every shift
- Assist in the induction of new Team Members to create a great new starter experience
- To ensure, by supervising the Front Desk Team Members, that service provided to guests is at the highest level at all
- Managing the booking process ensuring all relevant details are taken and the customer journey is personalized
- Make the customers' stay a memorable experience by providing excellent service, communication and administration
- Answer the phone, take reservations and deal with any enquiries
- Be detail oriented to ensure that all booking details and relevant reports are accurate and communicated to other departments.
- Prepare daily reports as required
- Manage guest payments, invoices, receipts and reconcile shift transactions
- Manage comprehensive hand over to following shift.
- Communicate closely with Housekeeping on room departures, stayovers and arrival rooms for cleaning and opening of sofa beds.
- Report maintenance items to the maintenance log book.
- Ensure guest satisfaction at all times.
- Must be able to drive and be flexible due to the location of the business

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Bigbury on Sea, TQ7 4BG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Reception Supervisor

    1 week ago

    Henley-on-Thames, United Kingdom Malmaison Belfast Full time

    Reception Supervisor £13.65 / 40 Hours | Permanent Contract | Hotel Du Vin – Henley-on-Thames We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life...

  • Reception Supervisor

    2 weeks ago

    Burton-On-Trent, United Kingdom Trent Meadows Medical Practice Full time

    **Job summary** TRENT MEADOWS PRACTICE - We are looking for a Reception Supervisor to oversee the reception team over our two sites (Branston and Stretton). **Main duties of the job** Responsible for the day-to-day supervision of all reception staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures,...

  • Reception Supervisor

    1 week ago

    Henley-on-Thames, United Kingdom Malmaison Full time

    Reception Supervisor Location: Henley-on-Thames, England, United Kingdom About the Location Opened 2005. 43 Bedrooms. 64-seater Bistro & Bar. 3 Private Event Spaces - seating up to 80. A delightful 12th century market town nestled in a valley in the Chilterns. In an idyllic location on the banks of the Thames, the hotel sits in a classic Georgian building...

  • Reception Supervisor

    5 days ago

    Henley-on-Thames, United Kingdom Malmaison Hotel du Vin Full time

    Opened 200543 Bedrooms64-seater Bistro & Bar3 Private Event Spaces - seating up to 80 A delightful 12th century market town nestled in a valley in the an idyllic location on the banks of the Thames the hotel sits in a classic Georgian building that was formerly a brewery for 300 years. The inspired re-incarnation of this cluster of historic listed buildings...

  • Office Host Supervisor

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Portico Corporate Reception Management Full time £33,915 - £50,000 per year

    Company DescriptionPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Supervisor, Malmaison

    1 week ago

    Henley on Thames, United Kingdom Hotel Du Vin Full time

    Earn up to £12.90 (including retention bonus), 40 Hours Permanent Contract Henley on Thames Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have...

  • Reception Supervisor, Hotel Du Vin

    2 weeks ago

    Henley-on-Thames, United Kingdom Hotel Du Vin Full time

    Reception Supervisor, Hotel Du Vin £13.65 / 40 HoursPermanent ContractHenley-on-Thames We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel...

  • Reception Supervisor | Luxury Hotel

    1 week ago

    Henley-on-Thames, United Kingdom Malmaison Full time

    A leading hospitality group is seeking a friendly and passionate Reception Supervisor to join their team in Henley-on-Thames. You will be the first point of contact for guests, ensuring excellent service and a memorable experience. This permanent position offers a salary of £13.65 per hour and numerous perks like discounted room rates and fully funded...

  • Reception Supervisor

    1 week ago

    Henley-on-Thames, United Kingdom Frasers Hospitality Full time

    Join to apply for the Reception Supervisor role at Frasers Hospitality. £13.65 / 40 HoursPermanent ContractHotel Du Vin Henley-on-Thames You will be the face of our hotel, making guests experience unforgettable, dealing with queries of all shapes and sizes, setting the tone for their stay and ensuring everything has gone above and beyond before they leave....

  • Outpatients Reception Supervisor

    2 weeks ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    “Previous applicants need not to apply” This role will require you to support and cover for the Team Leader in their absence. This role will be predominantly based out in the reception areas with the team to help and support, as the first point of call to the team. You will l ink in with the Reception Team Leader with any issues that inhibits patient’s...