Administrator (M/F/d)

**_We set science in motion to create a better world and have done so for over 100 years._**

Through our diverse and passionate global workforce of 14,000+ professionals - we've become a trusted provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & appliedmaterials industries.

Thanks to our global infrastructure, our team’s contributions reach many parts of the world and have a profound and positive impact on people’s lives.

If you want to help us solve the world’s most complex challenges and join an inclusive community that supports your career development - you belong here, with us.

**Key Tasks and Responsibilities**
- Process Customer Order requests onto the in-house bespoke system in a timely and accurate manner.
- Raise any concerns with Internal Stakeholders to identify any potential issues through verbal and written communication.
- Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information.
- Raise Retail, Hire and Shipping invoices accurately through the in-house systems.
- Communicate and cooperate with Internal Departments to resolve any outstanding queries.
- Looks for opportunities to provide solutions.
- Makes recommendations on areas for process improvement.
- Make decisions based on policies and past precedence, seeking guidance as necessary.
- Accountable to performance metrics such as schedule adherence, productivity standards and quality standards.
- Performs other duties as assigned.

**Experience Required**
- High school diploma required; Bachelor’s degree a plus
- 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.)

**KNOWLEDGE SKILLS AND ABILITIES**
- Strong communication skills, both verbal and written
- Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently
- Proven problem-solving skills and resourcefulness
- Ability to manage multiple priorities in a fast-paced and complex environment
- Good organization and time management skills
- Attentive and active listening abilities
- Ability to maintain composure and positive attitude during difficult times
- Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors
- Familiarity with SAP system helpful

**Further Information**:
Benefits will depend on the Country of employment, our Talent Partners will clarify full details
- Bonus

Avantor Sciences is an Equal Opportunity Employer. The collective talents and perspectives of our associates drive the good we create in the world - and why we are focused on building a diverse, equitable and inclusive culture. Ensuring every associate isempowered to grow, succeed and shape our evolving culture.