IT Support Technician Apprentice

2 weeks ago

Long Eaton, United Kingdom ReMIT Ltd Full time

**Vacancy Overview**:
Thinking about your next step? Not sure where you want your career to take you? Want to keep your options open while earning, learning, and developing your skills?
Remit Training are recruiting on the behalf of Cecure, a growing force in the IT Professional Services Industry and their team are seeking a technically literate 1st Line Service Des

**Working Week**:
Monday to Friday - 9:00AM to 5:00PM

**Detailed Job Description**:
Location: Long Eaton
Qualification: Level 3 Information Communications Technician

**Salary**: TBC
Cecure are looking to recruit an ambitious and enthusiastic Technology & Data Apprentice to support them in growing and developing their Business. This is an exciting new role helping to ensure that they optimize their existing systems and successfully implementnew systems.
The successful Apprentice will be playing an integral role in the constant development and implementation of their business. The Apprentice will ensure that their departments are obtaining the right data to continually improve their departmental performance.
The role consists of but is not limited to the below responsibilities.
- Logging, managing, and resolving service desk tickets
- Remote and onsite troubleshooting
- Network installations onsite
- Updating and installing the operating system as/when needed
- Provide daily support as/when needed.

**Skills Required**:
Strong computer skills and ability to troubleshoot.
Familiarity with both PC hardware and software.
A commitment to continuous improvement. Keen to learn new skills and develop
Good customer service skills and the ability to communicate effectively to help colleagues.
Problem-solving skills.
Analytical with strong attention to detail.

**Personal Qualities**:
good time management,
good communicator,
able to prioritize,
great communication skills,
all-round good general understanding of I.T,
able to work well within the Team.

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