Merchandising Administration Assistant

MERCHANDISING ADMINISTRATION ASSISTANT

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.

NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP.

The YNAP private label division brings together customer insight and fashion credentials, to create brands that deliver sustainable, stylish wardrobe solutions. From the casual contemporary Mr P to the considered Iris&Ink, our brands embody YNAP values of sustainability, inclusivity and attention to detail.

NET-A-PORTER are now seeking a talented Merchandising Administration Assistant to join the team. Some of the essentials for you to know are:
Location: Our Westfield office in Shepherds Bush

Reporting into: Assistant Merchandiser

Besides a competitive salary, we can offer you:

- Performance bonus schemes dependant on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

- Work with Assistant merchandiser to update weekly trade reports.
- Supports on adhoc analysis to make quick planning and trading decisions
- Generate accurate delivery forecasting for the weeks ahead to use in WSSI to support accurate sales and stock forecasting
- Produce weekly delivery summary for department and feedback to department weekly
- Prioritize deliveries and workload to be in line with department and business strategy
- Enforce early stock deliveries for a steady flow of products during the shipping window, maximizing the full-priced selling period
- Work closely with Trade and Transport to fully understand our Shipping Terms and Customs requirements, acting as the go-between to ensure compliance
- Resolve all warehouse delivery queries within 24hrs
- Monitor weekly returns analysis report
- Analyse styles with high returns and take appropriate action to minimize returns
- Negotiate late delivery discounts, cancellations, SOR's and RTV's
- Action RTV/SOR stock swaps.
- Manage visibility of products on website, assigning badges to product, Back in Stock, More Coming Soon etc.
- Prepare weekly reports to monitor performance of your department, highlighting key findings to your team
- Query resolution and follow up as required by other business areas
- Provide administrative support as required to support the department

The type of person we are looking for:

- Strong analytical skills and exceptional numeric ability
- Advanced Excel knowledge essential
- Experience in working as part of a diverse team - able to build relationships with other internal and external teams and functions for personal and business development
- A strong eye for detail, great organizational skills and works to a high level of accuracy
- Great initiative
- Excellent work ethic and ability to multi-task
- Excellent communication skills
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Experience Level: Entry level

Workplace Type: Hybrid