Receptionist

1 week ago

Coventry, United Kingdom Cygnet Full time

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You’ll be working part time, 21.5 hours per week at Cygnet Joyce Parker Hospital, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them.

Our model of care promotes a collaborative approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual.

**Your day-to-day...**
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols

**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- “Cycle to work” scheme & employee discount saving

**You are...**
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate - including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality

**Cygnet** has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

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