Medicines Counter Assistant for London Pharmacy

3 days ago


London, United Kingdom CE Harrod Pharmacy Full time

An exciting opportunity to join our our independent, London pharmacy that takes pride in serving the local community with healthcare advice and support. Ideally you are experienced in pharmacy retail, have a keen interest in health and beauty and be confident in providing excellent customer service on medicines, healthcare supplements as well as Clarins, Lancome and other High-End beauty products.

We pay a competitive salary, paid holiday, staff discount, pension and bonus. Plenty of opportunity to grow and develop within this fast-paced environment for the right person. This position will suit a Fully Qualified or trainee MCA.

**Primary responsibilities**
- Tailor conversations with every customer to ensure they leave the pharmacy feeling informed and confident about their healthcare needs.
- Give detailed explanation on benefits of utilizing a particular product and reference promotions.
- Receive payment and manage cash handling procedures.
- To manage stock control and inventory procedures to maximise availability and minimise waste.
- Check deliveries, merchandise products and ensure retail space is stocked and inviting.
- Building relationships with local surgeries and assisting with prescription collection service.
- To maintain an up-to-date knowledge of products and services through continuing professional development and attending occasional evening training sessions.
- To support pharmacy colleagues and mentor others through the timely completion of training courses;
- To work as part of a team and actively demonstrate a willingness to support and achieve the overall business objectives.
- To adhere to Pharmacy SOPs (inc prescription handling etc) at all times.

**Person specification**
- Strong communication and excellent customer service skills
- NVQ Level 2/3 Medicines Counter Assistance an advantage
- Methodical and accurate approach to practical tasks;
- Commitment to training and development;
- Professional, tactful and friendly attitude;
- Excellent team working skills;
- IT literate.

Flexible Working Options Available:

- Part-time

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discounts

COVID-19 considerations:
To keep staff as safe as possible, we have undertaken a full risk assessment, installed counter screens and supply masks and hand gel.

Ability to commute/relocate:

- London, SW6 4SR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)



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