Night Porter

We are looking to recruit an experienced Night Porter to join our front of house team at our stunning boutique hotel in the county of Conwy.

With modern stylish bedrooms, stunning restaurant and bar, lounge areas and private event spaces.

**Key Responsibilities of the Night Porter**
- Ensuring the safety and security of our wonderful guests and hotel is a main priority
- Remain calm under pressure and able to take any challenges in your stride
- Be an all-rounder helping to fulfil many different roles whilst on shift such as bar, cleaning, setting up event spaces, preparing and delivering room service food orders
- You will thrive on making our guest feel welcome and at home and be excellent at building a rapport with new and returning guests
- You will have a through knowledge of our wonderful hotel and services
- Be proficient in hotel computer system Guestline, training will be provided
- You will be personable, engaging, welcoming and helpful to all guests at all times.
- You must take pride in your work, and be well-presented, articulate, and passionate about customer service.

This is a part time role that involves working from 11pm to 7.30am to include some weekends on a rota basis.

**Night Porter - about you**
- Experience working in a previous Night Porter role or hotel environment is essential
- Have a keen interest in customer service and delivering the best customer service
- Confidence and motivation for working throughout the night is essential
- You will need excellent attention to detail, providing first-class customer service at all time, ensuring that every interaction exceeds the guests’ expectations

**LIVE IN AVAILABLE**

**Job Type**: Part-time

Pay: £11.50-£13.50 per hour

Expected hours: 24 - 40 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Night shift
- Weekend availability

Ability to commute/relocate:

- Conwy: reliably commute or plan to relocate before starting work (required)

Work Location: In person