Coordinator, Products

**JOB DETAILS**

**Job Title**:Coordinator, Products & Services

**Reports To**:
***Vice President, Products & Services

**Working Hours**:
***Normal office hours are 09:30 to 17:30, Monday - Thursday, 09:30 to 17:00 Friday.

**Place of Work**:
***ted
**,** Mill Court, Milton Keynes, Buckinghamshire MK12 5EU

**Other**:
***Full time, permanent.

**ABOUT ted**
Founded in 2000, and now part of RWS Global, ted is the European leader in live moments, bringing to life unforgettable in-person experiences on land and at sea.

ted combines the best-of-the-best talent, visionary creative and know-how to make every live experience exceptional. Services include concept and design, show production, seasonal experiences, talent recruitment, AV and technical, music and media, fitness and wellbeing, retail and merchandising, costume design and build, leased experiences and guest acts. ted also operates RWS Studios UK, which offers over 4,000 square meters of dance studios, vocal rooms, creative and meeting spaces, a two-tier costume shop and more.

RWS Global, with its subsidiaries RWS, ted, JRA and ARC, provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions. As the world’s largest full-service provider of attractions and experiences, RWS Global delivers more than a million live moments daily and provides more than 8,000 career opportunities each year.

**JOB SUMMARY**
Reporting directly to the Vice President, Products & Services, the Coordinator’s primary responsibility is to support the Products & Services team to ensure organisational effectiveness and efficiency of the department. This includes scheduling, budget tracking, assisting with quotations/orders, tracking of departmental actions/processes, taking and following up on meeting minutes, and coordinating travel.

**KEY TASKS**

**Role & Responsibilities**:

- ** Scheduling** - organize the calendars of the VP Products & Services, Director of AV and Director of Retail
- ** Budget tracking** - update and maintain the department budget files, reconciling expenditures vs planned budgets, and communicating with stakeholders accordingly
- ** Invoicing **- work with the departments to ensure our invoicing is up to date at all times, and all relevant stakeholders are updated about department financial statuses
- ** Quotations/orders **- work with the departments on the administration of quotations and client orders
- ** Department actions **- work with the departments and leadership teams to ensure all department Time & Actions are completed on time, share statuses accordingly and liaise with stakeholders as required
- ** Meeting minutes **- take meeting notes as required and ensure all follow up actions are completed on time
- ** Coordinating travel **- coordinate travel bookings and arrangemetns as required for the Products & Services division in conjunction with the Global Travel team

**Qualifications & Skills**:

- Excellent communication skills
- Excellent time management skills
- Good understanding of Microsoft Office, particularly Excel
- Commercial awareness
- Good attention to detail

**Character & Attitude**:

- A “can do” attitude is a must, as is a tenacious approach to problem solving
- Methodical and organised
- A real team player

**Experience**:

- Administration experience is highly desirable
- Experience of a client-facing or customer service role is highly desirable

**_ Please Note: _**:

- While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned._

**Company Benefits**:

- Competitive Salary
- Company Pension
- 25 days paid holiday excluding Bank Holidays
- Paid parental leave
- Computer (Mac/Windows)
- Flexible working (office/remote)
- Employee Assistance and Wellbeing Program

**Diversity and Inclusion Statement**
DIVERSE IS WHO WE ARE

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.

So bring all of who you are, no questions asked.

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