Recruitment and Retention Officer
2 weeks ago
Job Advert
**About PayPlan**:
We believe that everyone deserves to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We take pride in our work and are committed to making a positive impact on our clients’ lives.
**The role of a Recruitment and Retention Officer**:
As in any business, we are only as good as our people. At PayPlan we are proud to have skilled and motivated colleagues who work hard to drive success and achieve excellence.
Your role will be to ensure that we are effectively recruiting the right people to enhance our already excellent workforce.
By using your expertise of recruitment and a knowledge of rewards and benefits you’ll be able to enhance our employee experience and ensures our workforce reflects the high standards our clients expect. As a fully embedded member of an active HR Team you will enjoy a challenging and fun role that really makes a difference to our business success.
**Responsibilities of the role**:
- Building strong working relationships with hiring managers to understand their particular needs and requirements
- Identifying, sourcing and attracting the very best talent which includes creating imaginative solutions for hard to fill vacancies or to increase applicant numbers
- Working closely with the Hiring Managers and the HR Team to design and implement effective recruitment practices
- Providing expert advice on all recruitment activity and ensuring that all regulatory and company requirements are met
- Working with the HR Director to implement an effective Recruitment & Retention Strategy
- Building relationships with recruitment agencies, and maintaining an effecting PSL
- Working with HR, IT and Payroll to ensure that onboarding processes are as efficient as possible
- Maintaining an ATS (Hireful), keeping this up to date and managing job adverts where required
- Being an advocate and promoter of Payplan career opportunities utilising all methods including social and professional media
- Helping Payplan to become an “employer of choice”
- Conducting surveys with existing colleagues to identify where we can improve as a business
- Presenting survey data to the HR Director and other stakeholders and suggesting solutions
- Using collected data to monitor colleague happiness and satisfaction, helping the Senior Leadership Team identify areas of improvement
- Supporting the retention of excellent colleagues
- Previous resourcing or recruitment experience in a fast paced environment (ideally in a regulated environment where extensive pre-employment checks are required)
- Experience of creating solutions to recruitment difficulties
- Ability to collect and utilise data to shape decisions on recruitment methods
- A commercial mindset with the ability to analyse and improve performance
- Excellent organisational skills, able to handle multiple vacancies and competing priorities
- A knowledge of staff surveys and their importance
- Familiarity with various options for employee benefits
We’d love to discuss how you can help shape the future of recruitment here. With exciting plans on the horizon, this is a unique opportunity to make a real impact. We’re already a great place to work, but with your help, we could make it even better.
Take a look at our website here.
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