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Housekeeper

2 weeks ago

Conwy, United Kingdom First Port Full time

**Job Role**: Housekeeper (Ref 23347)

**Location**:**Llandudno, Conwy

**Salary**:£12,844 per annum plus benefits

**Hours**:Monday to Friday 9am-1pm (20 hours per week)

**Who are we?**

FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.

FirstPort is a member of The Property Institute (TPI) (formerly ARMA & IRPM), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

**Main Responsibilities**
- Providing an efficient, housekeeping service to our customers within their individual homes and to the communal areas of the development
- Vacuum, dust and spot clean all common areas, hallways and patios, paying special attention to the main entry area. Specific items to check are carpets, plants, pictures, railings, windows and light fixtures.
- Servicing of customers’ apartments, which includes, general household cleaning duties, the changing of bed and bath linens and the removal of sealed rubbish bags if requested.
- Deep clean communal areas and apartments as needed.
- Follow sanitation and safety procedures.
- Complete any other tasks as required by our customers following appropriate training guidelines.

**About you**

You will currently be working within or have experience of housekeeping within a team environment and have a passion for providing an exceptional level of customer service at all times.

To approach tasks you are able to be organised and prioritise so you can meet time deadlines on an on-going basis. With this you are also punctual, reliable and have excellent attention to detail.

You have experience of emergency situations and always remain calm to take the necessary actions with a high standard of professionalism.

Your ideal role will be a varied one, where you’re not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis.

**The Benefits**

Our customers deserve the best and the same applies to our people. We’ll provide you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

**Diversity**

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.