Operations Executive

2 weeks ago

Bournemouth, United Kingdom Glow Green Ltd Full time

**Operations Executive**

**Up to £24k p/a**

Are you looking to build a career within a thriving, dynamic and digital savvy company?

Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging.

All our products are installed UK wide through our Glow Green Uber style installers app, and our network of 2,000 live installers nationwide is growing by the day.

We are looking for an experienced office based Operations Executive to be a part of our continual expansion.

**The role of our Operations Executive**

Working within a team of Operations Executives, you would report to the Head of Field Operations and be responsible for:

- Processing customer orders and completing the necessary steps associated with installing all our products at a customers premises;
- Maintaining accurate records and updates with the Customer Record Management system;
- Assisting customers with enquiries relating to their order and installation;
- Organising Electricians, and other tradesman needed for works scheduled, along with other daily tasks;
- Tracking installations and liaising with Engineers to ensure installations are completed on time;
- Liaising with the purchasing team to ensure all materials are delivered on time;
- Monitor accounts to identify outstanding debts;
- Liaise with clients regarding their overdue payment.

**The ideal skill set required**
- Previous experience in a customer facing role providing customer relations;
- Experience working or dealing with tradesmen is highly advantageous;
- Excellent team player, and driven to achieve business objectives;
- Having a keen eye for detail;
- Ability to multitask;
- Proficient in Google Sheets;
- Excellent communication skills;
- Excellent time and self-management;
- Strong problem solving and decision making skills.

**Benefits of working at Glow Green**
- Competitive annual salary between £22k and £24k, dependant on experience;
- Performance related pay reviews;
- Excellent progression opportunities across the business as we expand;
- Ongoing personal development;
- Early probation for employees who excel;
- Being a part of an expanding company;
- Your birthday off;
- 33 Days annual leave entitlement (including Bank Holidays);
- Eye care vouchers
- Company pension scheme;
If you want the chance of being a part of our rewarding company, submit your CV now to be considered

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- Monday to Friday

COVID-19 considerations:
Glow Green provides all the relevant PPE, and has in place all the protective measures to ensure the safety and wellbeing of our employees whilst working in the office.

Ability to commute/relocate:

- Bournemouth, BH8 8EZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Operations management: 1 year (required)

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