Office/warehouse Assistant

3 days ago


Redhill, United Kingdom St. Marcus Fine Foods Ltd Full time

St Marcus Fine Foods is looking for an Office/Warehouse Assistant for our busy office, with a professional and friendly atmosphere from Monday to Friday on a full time - permanent basis. You'll need to be diverse, switched on, with experience in working in admin and offices. Our mantra is: "We _are the first and the best in providing the UK with South African produce, both wholesale and retail. We pride ourselves on excellent and speedy customer service."_ Key Responsibilities: - Answering customer queries promptly, resolving or forwarding complaints or issues to the relevant team and following up with customers about their order status - Contacting customers to obtain missing information, troubleshooting problems - Maintaining and updating sales and customer records - Booking all outgoing orders via our courier service - Co-operate effectively with colleagues to ensure the delivery of service excellence - General office administration including data entry and managing database systems - Invoicing - Maintaining and updating our website with up to date product information - Assisting in Stock Management Key Skills: - Good Timekeeping - Excellent Organisation - Strong attention to detail - Flexible and adaptable - Well-spoken with excellent communications skills (written and verbal) - Self-motivated - Proactive hands-on approach - Willingness to learn and develop - Ability to work alone with own - As we are a South African inspired company, being a South African would be a bonus Training provided. **Job Types**: Full-time, Permanent **Salary**: £10.00-£11.00 per hour **Benefits**: - Employee discount - Free parking - On-site parking Schedule: - Monday to Friday Ability to commute/relocate: - Redhill, RH1 2NB: reliably commute or plan to relocate before starting work (required) **Experience**: - Sales administration: 1 year (preferred) - Customer service: 1 year (preferred)



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