Events Bars Assistant

3 days ago

Solihull, United Kingdom The National Motorcycle Museum & National Conference Centre Full time

Job Advert

We have an exciting opportunity for a Bars Assistant to join our venue**,** you will receive a competitive salary plus free onsite parking.

As our Bars Assistant you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service by being highly attentive to detail and being capable of delivering consistent standards. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team. As you would expect with a bar role the vast majority of shifts available will be evening / late night and weekend.

**As our Bars Assistant you will**:

- Supply the highest possible level of guest care and service to the guests, internal and external.
- Prepare bar area and dispensing equipment prior to service.
- Attain a high level of product knowledge and pricing.
- Prepare drinks orders for guests according to specified recipes in accordance with specified measuring systems.
- Take orders, dispense drinks, serve at bar and tables (where applicable) and handle cash replace the word cash with financial transactions.
- Collect, wash and maintain glassware during service.
- Serve bar foods and sundry items as required**.**:

- Carry out bar closing procedures.
- Have a full understanding of bar drinks menu and stock list.
- Actively promote additional menu items using upsell techniques to generate incremental revenue.
- Maintain a “No Empty Glasses and No Empty Tables” culture, ensuring every guest is served with mínimal waiting time.
- Process all payment methods accordingly. Count takings at end of shift and complete designated cashier reports.
- Comply with all aspects of ‘Alcohol Licensing’ regulations.
- Carry out tasks as shown on the departmental cleaning rota as to the standards required.
- Assist and be courteous to guests, displaying good customer care, hospitality and social skills at all times.

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