Lettings Administrator

Are you looking for a career in property? Do you have experience within an estate agency? We are looking for a Lettings Administrator to join our experienced team who has the ability to deliver **excellent customer service** whilst servicing our portfolio of rental properties. Your communication with colleagues, clients, customers and contractors will ensure our **client journey **from beginning to end is **exceptional, professional and memorable**. Your attention to detail and determination to **find positive outcomes **will ensure we maximise all opportunities along the way. You will have a positive **'can do'** approach to your role. KEY RESPONSIBILITIES Convert leads to lettings viewings and deliver feedback to landlords Identify opportunities to promote Add Ons Book and follow up interim inspections - Get full training and development - A good understanding of estate agency business - Fast paced, fun environment - Regular team meetings - Full company briefings - Regular team nights out - A career pathway Renew Tenancy agreements and conduct annual rent reviews Assist with the Process check out documents for agreement Answer all incoming communications (internal and external) Deal with customer enquiries effectively Ensure focus on own development Maintain compliance with industry and internal regulations In return, we offer a salary of between £18,900 to £20,300. This is a Monday to Friday 8.45am to 5pm position, with one early finish every month. Up to one in four Saturdays 9am to 1pm as **paid overtime**. **Holiday entitlement up to 33 days per annum** (after five years) Established in 1999, we take pride in offering honest and practical solutions and building reliable and trusted relationships. Everyone in our team genuinely cares about delivering great customer service and maintaining a "can do" approach at all times. **Job Types**: Full-time, Permanent **Salary: £18,900 - £20,300 basic per year** **Job Types**: Full-time, Permanent **Salary**: £18,900.00-£20,300.00 per year **Benefits**: - Additional leave - Company events - Company pension - Referral programme - Sick pay Schedule: - Monday to Friday - Overtime Supplemental pay types: - Commission pay - Loyalty bonus COVID-19 considerations: We have clear screens at every desk if required and we ask all visitors to use sanitiser on entering our offices. **Experience**: - administration: 2 years (required) Reference ID: LA22.08.22