Front of House Staff

1 week ago

Pudsey, United Kingdom Sabroso Street Ltd Full time

If you can perform well in fast-paced environments, we’d like to meet you. To be a successful Front of House assistant, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

**Responsibilities**:

- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
- Prepare tables
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, and ordering pads
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff using the POS software, and through verbal information
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver bills and collect payments accurately
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Assist with pot wash duties as required
- Meet with restaurant staff to review changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant environmental health regulations (training will be provided to maintain our excellence for cleanliness)
- Provide excellent customer service to guests
**Requirements**:

- Ideally, proven work experience as a Waiter or Waitress/Front of House or relevant similar experience in a customer-facing role
- Hands-on experience with cash register and ordering information system (e.g. EPOSnow)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts

**Job Type**: Part-time
Part-time hours: 10-15 per week

**Salary**: £8.00-£9.50 per hour

Additional pay:

- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
Schedule:

- Weekend availability

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