Deputy Registrar

**How you'll make a difference**
As a Deputy Registrar you will register births, marriages and deaths and undertake a wide range of office duties. The Registration Service provides a valuable service to the public, is committed to customer care and you will be engaging with people at key stages in their lives.
This is a part-time post of requiring you to work 300 hours per year.
**What will you be doing?**
- On a daily basis you will be making appointments and ceremony bookings by telephone, written and personal contact with members of the public and contacts within the Registration Service
- Part of the role will include locating birth, death and marriage records and production of certified copies of entries. This also involves accounting for fees received and regular payments into the Council's bank account
- You will provide cover for registration staff, for periods of annual or sick leave and when demand requires additional office support, which requred you to be flexible and available at short notice
- Duties may include registering marriages at the Register Office and other premises, interviewing members of the public to register births and deaths and assisting customers calling in person at the office
**What we need from you**
- We require you to have considerable experience of face-to-face dealings with the public in a wide variety of circumstances and with the ability to deal sympathetically and courteously in emotional or stressful situations with confidentiality
- You must have a minimum of 4 GCSEs at Grade C or above including English Language and Mathematics, a relevant vocational qualification or experience and skills equivalent to NVQ Level 3 in Administration
- It is essential that you have previous admin experience with the ability to work with accuracy and independence, to keep office appointments running to time whilst dealing with the daily administrative tasks
- You will have neat, legible handwriting; registrars use fountain pens for registration purposes
- With a proven ability to account for cash, you will be able to prepare simple reconciliations with simple cash recording systems and statistics
- We require you to have experience of using MS Office programmes, the internet and web-based programmes, as well as a willingness to learn other computer-based systems as required
- Youmust be prepared to attend all types of civil ceremonies provided by the Registration Service, which included religious ceremonies of any faith and you will be required to cover occasional evening work in relation to citizenship ceremonies
- In the role you will be required to travel within South Gloucestershire, so you must have a current driving licence and provide a car
**How a career at South Gloucestershire Council is different**
- We know our team work best when they have balance in their lives and we offer genuine **flexibility** to help them achieve that **work/life balance**.**:

- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development** offer, which helps make the greatest long-term difference in work.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of
- We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
- We’re providing essential services across our communities to ensure they are safe and well maintained.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
**We’re making a difference, be part of it**

Location: South Gloucestershire Council, Kingswood BS15

**Job Type**: Permanent